Privacy Policy

Last Updated: March 2026

Long Chiropractic & Wellness (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, our office, and our communication channels.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit longchiropracticwellness.com, request an appointment, complete forms, receive services, or communicate with our office by phone, email, or text message.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Date of birth
  • Address
  • Email address
  • Phone number
  • Insurance information
  • Payment or billing information
  • Appointment details

Health Information

We may collect health-related information you provide through:

  • Patient intake forms
  • Appointment requests
  • Office communications
  • Treatment records
  • Medical history relevant to your care

Website and Technical Information

When you use our website, we may automatically collect certain information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referring website information

Communication Information

We may collect information when you contact us by:

  • Phone
  • Email
  • Website contact forms
  • Online scheduling tools
  • Text message

How We Use Your Information

We may use your information to:

  • Provide chiropractic and wellness services
  • Schedule and confirm appointments
  • Process billing and insurance claims
  • Communicate with you regarding care, appointments, and office updates
  • Respond to questions or service requests
  • Improve website functionality and user experience
  • Maintain business and medical records
  • Comply with legal, regulatory, and professional obligations

Text Messaging and SMS Communications

If you provide your mobile phone number and consent to receive text messages from us, we may send text messages related to:

  • Appointment reminders
  • Appointment confirmations
  • Office updates
  • Patient care communications
  • Limited follow-up communications related to your care or scheduling

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact our office directly at (573) 760-1515 or (877) 839-4353.

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Opt-In and Consent

By submitting your phone number through our website, scheduling system, or patient intake forms, you agree to receive text messages from Long Chiropractic & Wellness. These messages may include appointment reminders, appointment confirmations, scheduling notifications, office updates, and limited communications related to your care.

Providing consent to receive SMS messages is not a condition of purchasing services. Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact our office directly at (573) 760-1515 or (877) 839-4353.

HIPAA and Protected Health Information

As a healthcare provider, we handle protected health information in accordance with applicable privacy and security obligations. We use appropriate safeguards to protect health information and limit its use and disclosure to permitted purposes, including treatment, payment, healthcare operations, and other lawful purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember preferences
  • Measure traffic and website usage
  • Support analytics

You can control cookies through your browser settings.

How We Share Information

We do not sell your personal information.

We may share your information only as needed with:

  • Service providers who help us operate our website, communications, scheduling, or billing systems
  • Insurance companies or payment processors
  • Healthcare-related partners involved in your care, where appropriate
  • Regulators, law enforcement, or other parties when required by law

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal and health information for as long as necessary to:

  • Provide services
  • Comply with legal and professional obligations
  • Maintain appropriate records
  • Resolve disputes
  • Enforce agreements

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites.

Children’s Privacy

We do not knowingly collect personal information from children through our website without appropriate parental or guardian involvement where required.

Your Choices and Rights

Depending on applicable law, you may have the right to:

  • Request access to certain personal information
  • Request corrections to inaccurate information
  • Request limitations on certain communications
  • Opt out of marketing emails or text messages

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

Long Chiropractic & Wellness
307 E Karsch Blvd
Farmington, MO 63640
Phone: (573) 760-1515
Support: (877) 839-4353
Website: longchiropracticwellness.com